FAQs
Do You Accept My Insurance?
We are a cash-based, out of network provider. This means we do not bill your insurance for our services. However, you can opt to request a superbill from us to submit to your insurance provider for potential partial reimbursement if you have out-of-network benefits.
Do I Need A Doctor’s Referral?
At Resolve PT, we have Direct Access which allows you to be seen without a Physician’s referral for 30 days. After 30 days, we would require a physician’s referral or sign off for physical therapy.
What Can I Expect During My Appointment?
Each visit is a personalized, one-on-one session focused entirely on you. We begin by talking through your symptoms, history, and goals, followed by a targeted movement assessment to identify the root cause of your issue.
Treatment typically starts during your first visit and may include hands-on techniques and guided exercises tailored to your needs. Throughout the session, you’ll learn how to better understand and manage your symptoms, with clear strategies and exercises to continue on your own between visits.
You’ll leave with a straightforward plan and next steps so you can keep making progress. The goal is not just to help you feel better, but to give you the tools to stay better without long-term reliance on treatment.
Why Do You Not Accept My Insurance?
Insurance reimbursement for physical therapy consistently declines and insurance companies set limitations on physical therapy visits and the care we can provide.
With an out-of-network model, we can focus our full attention on YOU and your needs, often decreasing the frequency of appointments. This approach typically results in a shorter recovery period and overall cost savings. In short, we focus on quality versus quantity.
Our goal isn’t to keep you coming back—it’s to get you better. While every patient is unique, many achieve their goals in an average of just 6 visits
Where Is Your Office?
Resolve PT utilizes space in the Stronger Now Gym in Squirrel Hill. The address is 2713 Murray Ave, Pittsburgh, PA 15217. To keep with the focus of the gym, we are only able to see female patients at this location.
In the North Hills, Resolve PT can provide services at MAC Fitness located at 12645 Perry Hwy, Wexford, PA 15090 if gym space and equipment is needed.
We also offer mobile services to your home or office for your convenience.
Can I Get A Good Faith Estimate?
If you do not have health insurance or plan to self-pay for our services and do not plan to file a claim with your insurance, we will provide you with a “Good Faith Estimate” of our costs when you schedule at least 3 days in advance. If you would like to request a Good Faith Estimate before scheduling, please email us at deborah@resolveptpgh.com or submit an inquiry